Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase (Only for Haylou registered users). Once the returned item arrives back in Haylou's warehouse for inspection, the refund process will begin. Returns must include all accessories Items must include original packaging For non-quality related warranty claims, the buyer is responsible for shipping costs For non-quality related warranty claims, Haylou refunds the cost of the product itself Returns may be rejected if items do not meet the above requirements. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through Haylou's online stores, please contact retailers for refunds. For quality-related issues, please see below.
Be assured that we are working diligently to ship out your orders and personally respond to your particular requests. Please be patient. We will email you as soon as possible if we cannot immediately complete your request. The best way to reach us with any questions or concerns is by email at support@haylou.com.
It takes us one day to two weeks to complete your order or notify you of missing products from your request.
In most cases, we ship your order asap and backorder out-of-stock products at no additional shipping costs to you. Our web-shop does not show live, available inventory. (Read our ‘Backorder Policy’ for further detail.)
For urgent orders, please pay for your order and include a message — located in the shipping address section — that explains your urgency or request for expedited shipping. We will try our best to accommodate your request.
Proceed with payment for quicker service.
You will receive an email with a tracking number and copy of your invoice as soon as your order is on the way to you.
Haylou PurFree Wireles Bone Conduction Headphones
Born for Sports
It delivers premium audio through the cheekbone. Unlike over-ear headphones, HAYLOU Purfree allows for total awareness of surroundings and bud-free, comfortable listening.Hassle-free Running
Experience unmatched comfort with our lightweight titanium frame headphones weighing only 28g. Skin-friendly silicone provides extra wearing comfort during workouts.Enjoy Your Adventure
Fully sealed cavity and IP67 waterproof rating can withstand any sweat from high-intensity workouts, suitable for running, cycling, hiking, etc.No Sound Leakage
Exclusive HAYLOU Directional audio technology can effectively avoid sound leakage for full sound details and protect your privacy.Crystal Clear Call,/p>
Dual microphones and cVc noise cancellation algorithm intelligently recognize and reduce background noise for crystal clear calls.Secure Fit
It perfectly integrates advanced technology and balanced structure design to provide comfortable wearing, winning 2022 German Red Dot Design Award.Push the Boundaries
With Qualcomm 3044 and Bluetooth 5.2 chip, the headphones have more stable and faster connection, offering aptX Hi-Fi sound.Seamless and Smooth Switch
A pair of headphones can be connected to two Bluetooth devices at the same time. Seamlessly switch between two devices and deal with multiple tasks.Yes, dual device connection is supported, but it is off by default. You need to press and hold the MFB (round button) and Volume+ button at the same time for 3s in pairing state to turn it on. If you want to turn off this function, press and hold the MFB and Volume - button for 3s at the same time.
1.Make sure the Bluetooth of the mobile phone and the headphones are turned on and then enter pairing mode (the red and white lights of the headphone flash alternately and quickly). Turn on the Bluetooth of the mobile phone and search for devices, then click the pairing name of the headphones (Haylou BC01) to connect after searching successfully.
2.Restore factory settings after confirming the headphones can not be properly connected. Connect the headphones to the charging cable, press and hold the MFB for 5s to restore factory settings. Turn on the Bluetooth of the mobile phone and search for devices, then click the pairing name of the headphones (Haylou BC01) to connect.
3.Restart the mobile phone, or search for the headphones again after switching on and off the Bluetooth of the mobile phone.
When the headphones are turned off, press and hold the volume + button for 5s to turn on. When the red and white lights of the headphones flash alternately, turn on the Bluetooth of the mobile phone and search for the pairing name of the headphones (Haylou BC01) to connect. Restore to factory settings. After the headphones are turned on, the red and white lights will flash alternately. Turn on the Bluetooth of the mobile phone and search for the pairing name of the headphones (Haylou BC01) to connect.
Click the MFB to answer the call when there is an incoming call, and click the MFB to hang up the call during a call.
Support three-way call: click MFB to answer when a second call comes in, and click the MFB to hang up the current call and answer the previously held call.
Double-click the MFB in a normally connected three-way call to switch to another answered call and keep the currently answered call.
The mobile phone and the headphones ring synchronously for“call reminder”. The ringtones may be set by some mobile phones.
(+) Sound quality is good for me and it's really very convenient to wear headphones.
(-) Mic is nothing. Does not matter what you use - PC/Tablet/Notebook/Phone. People just can't understand what you are talking.
(-) No support. I was asking about return item because of mic quality, but I did not get any answer.
Conclusion: I would really not recommend to buy it. One of the main point here - no support, item sold and now does not matter what happened. And it's not cheap. Now I would look to other brands.
Can be connected to laptop and phone at the same time. Microphone is also very good, without having an "extra mic arm".
Great product and functionality. The band seems to be small for my head. It is a bit tight behind my ears and I get slight headache and tired from wearing it after 2 hours. Overall, great product!
Very good sound and perfect shipment service, thanks.
It's a good product, it keeps me very safe while walking and running in the city. I just wish the quality of the sound was a little bit better, even though the sound is still good.
ご登録ありがとうございます
This email has been registered!