Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase (Only for Haylou registered users). Once the returned item arrives back in Haylou's warehouse for inspection, the refund process will begin.
Returns must include all accessories
Items must include original packaging
For non-quality related warranty claims, the buyer is responsible for shipping costs
For non-quality related warranty claims, Haylou refunds the cost of the product itself
Returns may be rejected if items do not meet the above requirements. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through Haylou's online stores, please contact retailers for refunds. For quality-related issues, please see below.
COVID-19 Notice: Shipping Delays
Be assured that we are working diligently to ship out your orders and personally respond to your particular requests. Please be patient. We will email you as soon as possible if we cannot immediately complete your request. The best way to reach us with any questions or concerns is by email at email@example.com.
There are ongoing logistical delays due to the COVID-19 pandemic.
It takes us one day to two weeks to complete your order or notify you of missing products from your request.
In most cases, we ship your order asap and backorder out-of-stock products at no additional shipping costs to you. Our web-shop does not show live, available inventory. (Read our ‘Backorder Policy’ for further detail.)
For urgent orders, please pay for your order and include a message — located in the shipping address section — that explains your urgency or request for expedited shipping. We will try our best to accommodate your request.
Proceed with payment for quicker service.
You will receive an email with a tracking number and copy of your invoice as soon as your order is on the way to you.
Equipped with Qualcomm's flagship chip QCC3040 and a new-gen of Bluetooth V5.2, Moripods brings incredible transmission efficiency, and smooth experience with unlimited freedom.
aptX Adaptive Immerse in Game World
Supported by new-gen of aptX Adaptive dynamic decoding technology, Moripods restores sound details, always maintains CD-level sound quality for music and brings ultra-low latency for games.
24H Powerful Battery Life Heal Your Little Anxiety
With upgraded ultra-low power consumption chip and polymer lithium battery, playtime lasts for about 6 hours from single charge and total 24 hours with charging case. Heal your anxiety from dawn to dusk.
The Same Music Capture More Details
Adopting 12mm large-size sound production unit, the spatial stereo field is open and sound is well-balanced and pure. Escape into your music and enjoy every sensational detail.
CVC8.0+Dual-mic Call Noise Reduction Hear It and Feel It
Two-way four-mic array accurately restores the sound, and the CVC8.0 call noise reduction algorithm further reduces environmental noise, giving you crystal clear call.
Share the Moment Double the Joy
Either earphone can be the master with two-way communication technology. Seamless switch between mono and stereo mode. Enjoy beautiful music alone and share with your unique one.
Fresh Texture Open a Colorful World
Texture matte blended with vibrant smooth surface highlights a unique and fresh style, like mountains meeting the sea and warm tea meeting the spirits. An amazing heartbeat at first sight, and a passion that endures.
Elaborately Design Spoil You with Tenderness
Semi in-ear design with ergonomically sleek curve brings extra comfort to the ears. Beautiful color matching makes it more delightful to the eyes.
As Light as a Feather Delicate from within
A single earphone weighs only 3.9g, and the slim charging case is designed with fashionable and simple style. A handicraft in your hand. Invisible in your pocket or bag.
Kick over Restraints Play with Fun
Support IPX4 waterproof, easily resist the double challenge of raindrops and sweat. No need to worry about splashing. Just sweat freely in the music.