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Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase (Only for Haylou registered users). Once the returned item arrives back in Haylou's warehouse for inspection, the refund process will begin. Returns must include all accessories Items must include original packaging For non-quality related warranty claims, the buyer is responsible for shipping costs For non-quality related warranty claims, Haylou refunds the cost of the product itself Returns may be rejected if items do not meet the above requirements. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through Haylou's online stores, please contact retailers for refunds. For quality-related issues, please see below.
Be assured that we are working diligently to ship out your orders and personally respond to your particular requests. Please be patient. We will email you as soon as possible if we cannot immediately complete your request. The best way to reach us with any questions or concerns is by email at support@haylou.com.
There are ongoing logistical delays due to the COVID-19 pandemic.
It takes us one day to two weeks to complete your order or notify you of missing products from your request.
In most cases, we ship your order asap and backorder out-of-stock products at no additional shipping costs to you. Our web-shop does not show live, available inventory. (Read our ‘Backorder Policy’ for further detail.)
For urgent orders, please pay for your order and include a message — located in the shipping address section — that explains your urgency or request for expedited shipping. We will try our best to accommodate your request.
Proceed with payment for quicker service.
You will receive an email with a tracking number and copy of your invoice as soon as your order is on the way to you.
HAYLOU GS Smart Watch
Unlimited Style
APP watch faces are continuously updated. Custom watch faces are also available, allowing you to select one that perfectly matches your taste and mood.Comfortable to Wear
Weighing only 38g, HAYLOU GS offers extra wearing comfort and assists your workout with no limits.Enjoy Your Workout
Support 12 workout modes, covering indoor and outdoor workouts. High precision motion sensor can accurately record workout data.No Worry about Rain and Sweat
IP68 rated dust and water resistant. It can easily cope with sweat and rain storm. No need to take off the watch even when washing haAlways Maintain Energetic
Excessive physical and mental exertion will lead to low blood oxygen level. HAYLOU GS supports SpO2 tracking at any time, helping you to adjust your status in time.Know Your Every Heartbeat
HAYLOU GS can perform 24-hour heart rate monitoring. You can check recent heart rate data through the APP on your phone.Develop Good Sleep Habits
No need to set manually, it automatically recognizes your sleep status and records data such as sleep duration and sleep depth to help you develop good sleep habits.1.Please download the Haylou Fun app(it could be downloaded from Google Play) to register and log in.
2.Use the scan button on the home page of the app, to scan the QR code on the smartwatch.
3.Confirm the connection on the watch. Then the smartwatch is connected to the phone.
For the heart rate sensor, you can set it to test all day or test if you want to know the rate.
The setting is located in the Haylou Fun App - Home - My Smart Device - Click on My Device - Heart Rate Monitor - Automatic/Manual
For blood oxygen, you can always test them if you want to know.
For the heart rate and blood oxygen data, the curve is on the Haylou Fun APP - home page. The maps are on the home page.
Please watch and try.
1.Built-in watch faces: Long press the display on the watch, swipe right to pick a watch face.
2.On line watch faces/ Custom: In Haylou Fun app--Home page--My smart device--my device--Dial setting---Online watch faces/Custom dial. Then choose the picture you like to set as the picture and synchronize the picture on the smartwatch.
Please don't wear to go swimming or take a shower.
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